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Welcome to Kamkar. Your privacy and data security are of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use the Kamkar mobile application, website, or any of our services.

By using Kamkar’s platform, you agree to the terms set forth in this Privacy Policy. If you do not agree, please refrain from using our services.


1. Information We Collect

a. Personal Information:

  • Full name, phone number, email address, and location.

  • Identification details (for verification of service providers or merchants).

  • Digital payment details (secured through third-party gateways).

  • Photos or media related to service delivery or complaints.

b. Usage Data:

  • Device type, browser, operating system, and interaction logs.

  • Location data (if permitted) to connect users with nearby providers.

  • Booking history, in-app chat records, and support requests.


2. How We Use Your Information

Your data is used to:

  • Register and verify users and service providers.

  • Match users with nearby services.

  • Track service delivery and enable secure payments.

  • Improve user experience, security, and platform performance.


3. Data Sharing & Disclosure

Kamkar does not sell or trade your personal information. Disclosure may occur only:

  • To authorized third-party vendors under strict confidentiality.

  • To comply with legal obligations or court orders.

  • In case of fraud investigation or platform misuse.

  • With your consent for promotions or partnerships.


4. Data Protection Measures

We implement multiple layers of security to safeguard your data:

  • End-to-end encryption.

  • Access controls and role-based authorization.

  • Secure cloud hosting and regular audits.


5. Copyright & Intellectual Property Protection

All content on Kamkar’s platform — including the name, branding, interface, code, designs, images, videos, service descriptions, and marketing materials — is the sole property of Kamkar and E-PAK Technologies (Pvt) Ltd.

Strict Restrictions:

You may not:

  • Reproduce, screenshot, or republish Kamkar content without permission.

  • Reverse-engineer or tamper with Kamkar’s systems or application.

  • Create replicas, fake apps, or misleading services using Kamkar's name or process.

  • Use or share user data collected from Kamkar for personal or commercial use without consent.

Violations may result in legal action under Pakistan's copyright and digital laws.


6. Cookies & Tracking

Kamkar may use cookies and trackers to:

  • Keep users signed in.

  • Offer personalized services.

  • Collect analytics to improve functionality.

Cookies can be disabled via browser settings, but this may limit platform features.


7. User Rights

Users can:

  • View or edit their personal information.

  • Request account deletion.

  • Withdraw consent for certain types of data processing.

  • Contact support for assistance with privacy-related concerns.


8. Children’s Privacy

Kamkar does not knowingly collect personal information from users under a legally restricted age. Parents or guardians may request removal of such data if collected inadvertently.


9. Third-Party Services

Kamkar may contain links to external websites or services. This policy does not apply to third-party platforms. Users should review those sites’ privacy practices separately.


10. Policy Updates

Kamkar may revise this Privacy Policy to reflect changes in law or operations. Continued use of Kamkar implies acceptance of any updated terms.


11. Contact Us

For questions or concerns related to privacy, users may contact Kamkar through the in-app support feature or via our official support email.


By using Kamkar, you acknowledge and accept the terms of this Privacy Policy, including our commitment to data protection, platform security, and intellectual property enforcement.